Privacy Notice

This privacy policy (this “Policy”) describes the practices of ServeDock and its corporate affiliates (“we”, “us”, “our”) with respect to our collection, use, storage and disclosure of personal information provided to us from users of (a) the website operated at www.servedock.com (the “Website”), (b) any app or other front-end software provided by us that interacts with the Website (the “Software”), and (c) the services we provide through the Website and/or the Software (collectively, the “Service”). It also describes your choices regarding our use of personal information and how you can access and update it.

Introduction and General Concepts

We respect and uphold individual rights to privacy and the protection of personal information. We know how important it is to protect your personal data and want to make every customer experience as safe and secure as possible. In keeping with that goal, we have developed this Policy to explain our practices for the collection, use, storage and disclosure of your personal information.

Personal Information

For the purposes of this Policy, “personal information” means information about an identifiable individual, including, for example, name, home address, telephone number, etc. It does not include business-related contact details such as job title, business phone number or office address. We will only collect, use, store or disclose personal information in accordance with this Policy and applicable privacy laws.

Non-Personal Information

“Non-personal information” is any information other than personal information, such as anonymous data, aggregate information, or business contact details. We collect, use and disclose non-personal information in accordance with ordinary business practices and applicable privacy laws.

Information About Minors

The Website and Service are not intended for minors. We do not knowingly collect information about individuals under the age of majority. If we discover such information has been collected, we will delete it upon request by a parent or guardian.

Collection and Use of Personal Information

• Information we collect from you: name, email address, billing details, profile photo, professional info, user content, preferences, etc.
• Information we automatically collect: IP address, browser type, operating system, cookies, geo-location (if enabled), and usage statistics.
• Use of Personal Information: to fulfill service requests, communicate with you, process payments, provide support, improve our services, send updates, marketing, enforce Terms of Service, and other legitimate purposes.

Consent

We will collect, use and disclose your personal information only with your knowledge and consent, except where required or permitted by law. Consent may be express (e.g., opt-in to marketing) or implied (e.g., providing your address to fulfill a service request). You may withdraw consent at any time subject to legal or contractual restrictions.

Disclosure and Sharing of Information

• We may share your personal information with trusted third-party processors such as hosting providers, payment processors, and service professionals strictly for purposes related to the Service.
• We may disclose your information if required by law, to protect our rights, investigate fraud, or with your consent.
• Some data may be processed or stored outside your jurisdiction and may be accessible to local authorities.

Security of Personal Information

We use industry-standard safeguards such as SSL encryption, restricted access, and secure hosting to protect your personal information. However, no method of transmission over the Internet is 100% secure, so you should always exercise caution when sharing sensitive data online.

Your Rights

• You may request access to, correction of, or deletion of your personal information.
• You may withdraw your consent at any time.
• You may unsubscribe from marketing communications using the opt-out link provided.

Updates to This Policy

We may update this Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with an updated effective date. Your continued use of the Service after changes signifies acceptance of the updated Policy.

Contact Information

If you have questions, concerns, or requests about this Privacy Policy, please contact our Privacy Officer:

Privacy Officer

ServeDock Inc.

90 Tycos Drive, Suite 4

Toronto, Ontario, M6B 1V9, Canada

Email: info@servedock.com